1. Claiming proves control, not identity
Reputation belongs to the verified entity or person who built it, not to the domain name and not to an account. Everything below follows from that.
To claim a domain you prove you control it, using one of three methods. We never ask for ID documents at this step: controlling the domain is what grants the owner badge and the owner actions below.
- DNS TXT record: add a unique verification token as a TXT record on your domain.
- File upload: place a token file at
/.well-known/actualrep-verification.txt. - Meta tag: add a verification meta tag to your homepage.
The token is unique and unguessable, and checks are hardened so a claim can never be forged from outside. If a token does not match, nothing happens to the real owner: a wrong token never blocks or grants anything.
2. Three ways reputation moves
Only three things ever change how a domain's reputation is presented. Two of them keep the past fully visible; only one hides it.
Major update
PaidA major update puts a spotlight on your recent record and opens a new scoring period. Nothing is hidden: the past stays visible and keeps counting in the full history.
Attribution
AutomaticWhen the domain passes to a different verified owner, the new owner starts their own score, and the previous owner's reputation stays visible, attributed to them. Nobody inherits.
Fresh start
Paid or freeThe past is archived: moved off the main page into the history (still consultable, never deleted). The page reads clean. This is the only move that hides the past.
3. Reprise or fresh start: the difference
Both start from a change of owner. What separates them is what happens to the previous owner's reputation.
Reprise (free)
The past stays visible, attributed to the previous owner. You start your own score and take over in the open. Hiding nothing.
Fresh start (anchor required)
The past is archived, off the main page. Because hiding a record is the sensitive move, it requires proof: a re-registered domain, or a verified different entity.
4. What you can do as a verified owner
Reply to a review
FreeAnswer any review or post about your domain, publicly. Unlimited.
Announcement
FreePost news without changing your score. Nothing is reset, it just adds your message.
Reprise
FreeWhen the domain has changed hands, introduce yourself as the new owner. The prior history stays visible; nothing is erased.
Major update
PaidOpens a new reputation period: your recent record is scored on its own, while prior reviews stay visible and keep counting in the full history. Nothing is archived.
Rectification
FreeCorrect a published major update. It reads on top of the original, clearly marked, and erases nothing.
Declare your entity
FreeDeclare the legal entity behind your domain. It is free and has no effect on the score: the existing reputation is kept. If an official register confirms the number (VAT via VIES, SIRET, or LEI), the identity is shown as "Verified"; otherwise "Declared" (self-reported, not verified by us).
Company change, fresh start
PaidDeclare a genuinely different, verified legal entity: the prior reputation is archived (still visible in history) and the page restarts clean.
Personal fresh start
FreeA new account taking over a re-registered domain can start on a clean reputation, no company required. It is free and limited to that case: the past is archived (still visible in the history, never deleted), and it does not apply if the account already owned the domain before.
5. The fairness rules (and why you can't game them)
Ready? Claim your domain or read the Community Charter.